SalesScreen

You are logged in to SalesScreen web or the SalesScreen mobile app

- You are logged in to SalesScreen web or the SalesScreen mobile app

___________________________________________________________

Option 1 – Contact support from the web app (recommended)

Log in to SalesScreen in your browser.

Look for the chat icon in the bottom‑right corner of the screen.

Click the icon to open the Support chat.

Describe your question or issue, and include:

- Customer / company name
- User(s) affected
- Screenshots or short screen recordings if useful

1. Log in to SalesScreen in your browser.
2. Look for the chat icon in the bottom‑right corner of the screen.
3. Click the icon to open the Support chat.
4. Describe your question or issue, and include:
 - Customer / company name
 - User(s) affected
 - Screenshots or short screen recordings if useful

A member of the SalesScreen Support team will reply directly in this chat.

Option 2 – Contact support from the mobile app

Choose the option for Support / Help / Chat (wording may vary slightly).

Start a conversation and describe your issue.

1. Open the SalesScreen mobile app.
2. Tap the menu / profile icon.
3. Choose the option for Support / Help / Chat (wording may vary slightly).
4. Start a conversation and describe your issue.

Try refreshing the page or logging out and back in.

If your company has strict network policies, the chat widget might be blocked; contact your internal IT team or reach out via email through your CSM.

- Try refreshing the page or logging out and back in.
- If your company has strict network policies, the chat widget might be blocked; contact your internal IT team or reach out via email through your CSM.

I need to share logs or more technical details

Start the chat, then mention that you’re happy to share logs or more details; Support will guide you on the safest way to do this.

- Start the chat, then mention that you’re happy to share logs or more details; Support will guide you on the safest way to do this.

<a href="http://help.salesscreen.wiki/en/articles/613927-how-can-i-submit-a-feature-request">How can I submit a feature request?</a>

<a href="http://help.salesscreen.wiki/en/articles/8562521-how-do-i-see-my-coins-and-transaction-history-in-salesscreen">How do I see my coin history (and other users’ coins) in SalesScreen?</a>

<a href="http://help.salesscreen.wiki/en/articles/404811-how-do-i-manage-push-notifications-in-salesscreen">How do I manage push notifications in SalesScreen?</a>

- <a href="http://help.salesscreen.wiki/en/articles/613927-how-can-i-submit-a-feature-request">How can I submit a feature request?</a>
- <a href="http://help.salesscreen.wiki/en/articles/8562521-how-do-i-see-my-coins-and-transaction-history-in-salesscreen">How do I see my coin history (and other users’ coins) in SalesScreen?</a>
- <a href="http://help.salesscreen.wiki/en/articles/404811-how-do-i-manage-push-notifications-in-salesscreen">How do I manage push notifications in SalesScreen?</a>

The fastest way to reach SalesScreen Support is via the in‑app chat, available in the bottom‑right corner of the web app and inside the SalesScreen mobile app.

How do I contact SalesScreen Support?

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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How do I contact SalesScreen Support?

Option 1 – Contact support from the web app (recommended)

Option 2 – Contact support from the mobile app

What if this doesn’t work?

Related articles

Related articles

How can I submit a feature request?

How do I see my coin history (and other users’ coins) in SalesScreen?

How do I manage push notifications in SalesScreen?