SalesScreen

Role All users (Community access) Admins / Account Owners (for deeper roadmap discussions with CSM)

Your company has access to the SalesScreen Community / Feedback portal

- You are logged in to SalesScreen
- Your company has access to the SalesScreen Community / Feedback portal

___________________________________________________________

Option 1 – View roadmap and ideas in the SalesScreen Community

In the top‑right corner of SalesScreen, open the profile / company dropdown.

- This opens the SalesScreen Community / Feedback portal in a new tab.

- See what the product team is working on or planning
- Browse and vote on existing ideas
- Submit your own feature requests and follow their status

1. In the top‑right corner of SalesScreen, open the profile / company dropdown.
2. Click Resources.
3. Select Submit feedback.
 - This opens the SalesScreen Community / Feedback portal in a new tab.
4. From here you can:
 - See what the product team is working on or planning
 - Browse and vote on existing ideas
 - Submit your own feature requests and follow their status

This is the best “always‑on” place to see what’s on the radar and what other customers are asking for.

Option 2 – Discuss roadmap with your CSM or Account Owner

Linked to contracts, renewals or large rollouts

Dependent on integrations or complex setups

- Strategic to your business
- Linked to contracts, renewals or large rollouts
- Dependent on integrations or complex setups

…you should talk directly with your Customer Success Manager (CSM) or Account Owner.

Share the latest roadmap view relevant to your segment

Explain timelines, priorities and dependencies

Map your requests to existing items in the backlog/roadmap

Help you understand which features you can plan around today vs. longer‑term

- Share the latest roadmap view relevant to your segment
- Explain timelines, priorities and dependencies
- Map your requests to existing items in the backlog/roadmap
- Help you understand which features you can plan around today vs. longer‑term

I don’t see “Resources → Submit feedback” in my menu

Your organization might have restricted access to the Community/Feedback portal. Ask a Company Admin or your CSM to confirm access and share the correct link.

- Your organization might have restricted access to the Community/Feedback portal. Ask a Company Admin or your CSM to confirm access and share the correct link.

I can open the Community but can’t log in or vote

Try using the same email you use for SalesScreen.

If you still can’t access it, contact SalesScreen Support via the in‑app chat and mention that you’re having trouble logging into the Community.

- Try using the same email you use for SalesScreen.
- If you still can’t access it, contact SalesScreen Support via the in‑app chat and mention that you’re having trouble logging into the Community.

I don’t know who my CSM or Account Owner is

Use the in‑app chat (bottom‑right corner) and ask “Who is our CSM / Account Owner?”

Support will connect you with the right person.

- Use the in‑app chat (bottom‑right corner) and ask “Who is our CSM / Account Owner?”
- Support will connect you with the right person.

<a href="http://help.salesscreen.wiki/en/articles/613927-how-can-i-submit-a-feature-request">How can I submit a feature request?</a>

<a href="http://help.salesscreen.wiki/en/articles/15841574-how-do-i-contact-salesscreen-support">How do I contact SalesScreen Support?</a>

How do I vote on existing ideas in the SalesScreen Community?

- <a href="http://help.salesscreen.wiki/en/articles/613927-how-can-i-submit-a-feature-request">How can I submit a feature request?</a>
- <a href="http://help.salesscreen.wiki/en/articles/15841574-how-do-i-contact-salesscreen-support">How do I contact SalesScreen Support?</a>
- How do I vote on existing ideas in the SalesScreen Community?

You can follow the SalesScreen roadmap primarily through the SalesScreen Community / Feedback portal, and get deeper roadmap context via your Customer Success Manager (CSM).

Where can I see the SalesScreen product roadmap?

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Where can I see the SalesScreen product roadmap?

Option 1 – View roadmap and ideas in the SalesScreen Community

Option 2 – Discuss roadmap with your CSM or Account Owner

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