Role: All users
Plan: All plans
Prerequisites
An active SalesScreen user account
An iPhone, iPad, or Android device
The same sign-in details you use for SalesScreen on the web
Download SalesScreen on an iPhone or iPad
Open the App Store.
Search for SalesScreen.
Select the SalesScreen app and tap Get.
Open SalesScreen when the download is complete.
Download SalesScreen on Android
Open the Google Play Store.
Search for SalesScreen.
Select the SalesScreen app and tap Install.
Open SalesScreen when the installation is complete.
Sign in to the SalesScreen mobile app
Open the SalesScreen app.
Sign in with the same email address and login method you use for SalesScreen on the web.
If your company uses single sign-on (SSO), follow your company’s usual SSO sign-in process.
After signing in, you can use the mobile app to:
Follow the feed
View dashboards and scorecards
Check competitions
Manage rewards
Review reports
Stay updated when you are away from your computer
Set up mobile notifications
Both SalesScreen and your device must allow notifications before you can receive SalesScreen mobile notifications.
See How do I manage push notifications? for instructions on choosing SalesScreen notifications, setting business hours, and allowing notifications on your device.
Troubleshooting
I can’t find the SalesScreen app
Confirm that you searched for SalesScreen in the Apple App Store or Google Play Store.
If the app is still unavailable, ask your Company Admin or contact SalesScreen Support.
I can’t sign in
Confirm that you are using the same email address and login method as you use for SalesScreen on the web.
If your company uses single sign-on, follow your company’s usual SSO sign-in process.
I’m not receiving notifications
Confirm that:
The relevant notification type is enabled in the SalesScreen app.
Your device allows notifications from SalesScreen.
You have installed the latest version of the SalesScreen app.
For additional help, open Notifications → Troubleshoot Notifications in the SalesScreen mobile app.
