How should I use Achievements in SalesScreen?

Role: All users, Managers and Company Admins
​Plan: All plans

Prerequisites

Achievements help turn everyday progress into visible momentum.

Instead of only focusing on final results, Achievements help you see the actions, habits and milestones that lead to better performance. They make progress easier to follow, wins easier to celebrate, and goals easier to chase.

The Achievements page gives you one place to see what is happening across your team or company: meaningful wins, recent unlocks, active streaks and personal progress.

Use it as a place to check in, get motivated, and understand what strong performance looks like in practice.

If you are an end user: Achievements help you understand your own progress and what to focus on next. Use My Progress to see what you have already unlocked, which badges you can chase next, and how close you are to completing the full set.

If you are a team leader or manager: Achievements help you spot momentum across your team. Use the Achievements page to see who is unlocking badges, who is building streaks, and where you can celebrate or coach consistency.

If you are an admin: Achievements help you guide the right behavior. Create achievements that reinforce the habits, milestones and outcomes that matter most to your business.

If your company uses coins and rewards, Achievements can also give people something extra to work toward. A badge recognizes the moment, while coins can make that progress feel even more tangible.

Go to the Achievements page to see what your team or company is unlocking.

Here you can follow:

Use this page as a quick pulse check for recognition, performance and motivation.

Use My Progress to see how many different achievements you have unlocked.

This helps you answer:

The goal is not only to collect badges. It is to become more aware of the actions that lead to better results.

Achievements can have rarity labels such as Common, Uncommon, Rare and Legendary.

Rarity helps you understand how special an unlock is. A common achievement can show good daily progress, while a rare or legendary achievement can highlight exceptional performance.

Use rare wins as moments worth celebrating.

Use Active Streaks to see who is showing up repeatedly over time.

For users, streaks can make progress feel more motivating and concrete. For managers, they make it easier to spot consistent effort before it turns into final results.

Strong performance is often built through repeated actions. Streaks make those actions visible.

Achievements are primarily about progress, recognition and motivation. They help users understand what good performance looks like and give them badges to chase over time.

If your company uses coins, some achievements may also award coins. This gives users an extra reason to work toward meaningful milestones, because progress can also move them closer to rewards.

Coins work best when they support the behaviors you want to reinforce. They should not make every achievement feel the same. Use them for milestones that deserve extra attention, such as stretch goals, rare achievements or consistent effort over time.

Achievements work best when they become part of everyday coaching and recognition.

Managers can use them to:

Admins can support this by creating achievements that connect directly to the behaviors the company wants more of.

Keep it visible. Encourage users and managers to check Achievements regularly, not only when someone unlocks a badge.

Make it personal. Users should use My Progress to understand their own development and decide what to chase next.

Celebrate the meaningful wins. Rare and Legendary achievements should feel like big moments.

Coach consistency, not only outcomes. Use streaks and recent unlocks to recognize effort before it shows up in final numbers.

Use coins intentionally. If your company uses coins, connect them to achievements that should feel worth chasing — especially stretch goals, rare wins or behaviors you want to reinforce.

Create achievements with purpose. Admins should connect achievements to business goals, team habits and the behaviors that lead to stronger results.

Want to build a broader recognition strategy with celebrations, achievements, coins and rewards? See Recognition and Rewards That Make Behaviour Stick.

Where can I see my own progress?
Use My Progress to see how many achievements you have unlocked and which ones you can work toward next.

What does rarity mean?
Rarity shows how common or rare an achievement is based on how often it is unlocked.

Why should I care about rare achievements?
Rare achievements make recognition more meaningful. They help teams see which wins are truly exceptional.

What are Active Streaks?
Active Streaks show users who are building consistency by unlocking achievements repeatedly over time.

Can I earn coins from achievements?
Yes, if your company has set up coins for achievements. Some badges may only be for recognition, while others may also give coins.

What can I use coins for?
If your company uses the Reward Shop, coins can be spent on rewards your company has created.

How can managers use Achievements?
Managers can use Achievements to spot momentum, recognize effort, follow streaks and coach people toward better performance.

How can admins make Achievements more effective?
Admins should create achievements that support the behaviors, milestones and goals that matter most to the business.