You can manually assign an Achievement to fix situations where someone should have received a badge but didn’t (for example, due to a missing report or a sync issue).
This does not change historical data, but it does grant the badge and any connected XP/coins
Step 1: Open Achievement management
In the left‑hand sidebar, click Manage.
In the menu that opens, select Achievements under the Gamification section.
Step 2: Click “Assign”
On the Manage Achievements page:
Make sure you’re on the Automatic tab (where your regular achievements are listed).
Click the Assign button in the top‑right corner.
Step 3: Choose the achievement and recipient
In the Assign Achievement window:
Under Achievement, choose the badge you want to grant (for example, King of the hill).
Under User, select the user, team, or company (depending on your configuration) who should receive it.
Keep Show on screen checked if you want the celebration to appear on TV screens.
Important note
Manually assigned achievements do not automatically create a feed post, even if that achievement/user/team is normally configured for feed notifications.
If you also want a feed post, you may need to create a separate post (for example, a screen announcement or a manual message in the feed) to highlight the recognition.