Role
End user (anyone with a SalesScreen login)
Plan
All plans
Prerequisites / who this applies to
You must be able to log in to SalesScreen and open your Profile page.
Step 1 – Open your profile
Log in to SalesScreen.
In the top‑right corner, click your profile icon / name.
Click Profile to open your user profile page.
Step 2 – Add your phone number
On your profile, find the field for Phone number.
Click Add phone number (or the edit icon).
Enter your mobile number, including country code (for example
+47,+46,+1).Click Save or Send verification code.
Step 3 – Confirm your phone number
You will receive an SMS with a verification code.
Enter the code in the verification field in SalesScreen.
Click Verify to confirm your phone number.
Once the code is accepted, your phone number is registered and can be used for SMS‑based two‑factor authentication.
What happens next?
When two‑factor authentication (2FA) is enabled for your account, you can receive login codes via SMS to this number.
You can update or change your phone number later from the same place on your profile.
What if this doesn’t work?
I don’t see any place to add a phone number
Make sure you are on your Profile page (not Company or Team settings). If the field is missing, your organization may have disabled SMS 2FA. Contact a Company Admin or SalesScreen Support to confirm.
I don’t receive the verification SMS
Check that you entered the correct number and country code.
Make sure your phone has signal and can receive SMS.
Try resending the code once more.
If you still don’t receive a code, contact SalesScreen Support via the in‑app chat and mention that you’re not receiving the SMS verification code.
The code I enter is “invalid”
Verification codes are time‑limited and can only be used once. Request a new code and enter it immediately, making sure there are no extra spaces before or after the digits.