Skip to main content

Creating Feeds

Assign different feeds to different teams in your account to tailor the content.

Written by Marius Ekerholt

Feeds show what’s happening in SalesScreen – users can scroll, like and comment on posts from modules such as Battles, Achievements, Endorsements, Missions, and more.
Each team has:

  • One default feed (what they see when they open SalesScreen and where push notifications point), and

  • Optionally, extra feeds (for regions, segments, etc.).

Use team feeds to tailor content for different groups, while still choosing what should be shared across teams.


Step 1: Create a new feed

  1. Go to the Feed.

  2. In the upper‑right corner, click the three dots (…) and select Create new.

  3. In the Create new feed form:

    • Enter a Title (for example, Europe).

    • Optionally add a Description.


Step 2: Select teams for the feed

Under Teams you assign which teams this feed belongs to.

  • Available teams (left): teams that can be added to the feed.

  • Selected teams (right): teams currently assigned to this feed.

  1. Use the + button to move teams into Selected teams, or Remove to take them out.

  2. Remember:

    • Each team can have one default feed.

    • Teams can also have their own separate feed in addition to any shared feed.

Example from screenshot: you’re creating a Europe feed for London, Oslo and Barcelona. London already has its own feed, so you need to decide:

  • Should London keep its own feed and not be part of this shared Europe feed?

  • Or should all three (London, Oslo, Barcelona) share the same Europe feed?


Step 3: Configure feed sources

Scroll down to the Sources section. This defines what types of events can create posts in this feed.

Typical sources include:

  • Achievements

  • Battles

  • Endorsements

  • Birthdays

  • New Employee

  • Work Anniversary

  • Rewards

  • Missions

For each source you can:

  1. Toggle it on or off – decide whether that type of event should appear in this feed.

  2. Optionally Set custom team filter.

Place one of the “Sources” screenshots here.

How team filters work

  • By default, each source uses the teams you assigned to the feed above as its filter.

    • Example: If the feed is assigned to Oslo and Barcelona, then Achievements/Battles/etc. from those two teams will appear.

  • If you want a source to show content from more or different teams, click Set custom team filter and select:

    • Additional specific teams, or

    • All teams.

This is useful when, for example, you want:

  • A regional feed (e.g. Europe) that only shows local competitions and reports, but

  • Everyone in that region to see Achievements/Birthdays/New Employees from all offices and teams.


Example: Sharing achievements across teams

In the example mentioned:

  • The London feed can be assigned only to the London team.

  • Under Achievements, you click Set custom team filter and also select Team Oslo.

Result:

  • London users see their own feed but also Achievement posts from Oslo, and can like/comment on them, without needing full data access to Oslo’s metrics.

Did this answer your question?