Background
The SalesScreen platform didn’t previously offer text formatting options, making longer messages posted to the feed or in coaching feedback challenging to compose and read. Now, we offer user-friendly formatting options that enable the ability to structure messages with different text sizing, bullet points, bold and adding hyperlinks etc.
FAQ
Q. What options will be available to me to when formatting text?
Sizing of font: Heading 1, 2 and 3
Bullet points
Number lists
Bold
Italic
Strike-through
In-line code
Hyperlink
Emoji
Image
GIF
Q. Where can I find the Rich Text formatting options?
Feed messages
Feed comments
Endorsements
Coaching Notes
Q. Will this be supported on TV and Web celebrations?
Yes, you will be able to see the rich text formatting in these areas, however, Endorsements will no longer have the ‘typing’ effect as it was not possible to support both: showing the new formatting and the animated typing.
Q. Why can’t I do this on the competition chat?
We decided against providing rich text here as the competition chat is small and the options cluttered the space too much, as well as this, there was not a use case for this.
Q. Does Rich text work on Mobile?
Currently, you will be able to view the Rich text formatting on mobile, however, you will not be able to initiate rich text formatting from the mobile.