Sign in to your Dynamics CRM Online organization and follow the steps below.
Step 1
Navigate to Settings > Security.
Step 2
Click on Users.
Step 3
In the list, select the user or users that you want to assign a security role to. Proceed by clicking on Manage Roles.
Step 4
In the list of roles, scroll down to the System Administrator role and make sure it has a check mark next to it.
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This user is now eligible to set up the integration between your SalesScreen and Dynamics CRM Online organizations.