This article is created to help you understand the dashboards and the naming used.
PATS: Prospect added to sequence
Call Attempts: the total of inbound and outbound calls
Calls Answered: All call dispositions identifying an answered call
Emails Clicked: Amount of clicks on a delivered Email
Emails Delivered: amount of emails with state “Delivered”
Emails Replied: amount of emails with state “replied”
Emails Sent: amount of emails with state “Bounced” or “delivered”
Wins: Manual wins that you want to celebrate within SalesScreen (this does not come from Outreach).
There are 2 dashboards available; Company totals and My data.
Company totals: will show you the data off all users in your account, both as aggregated numbers and as leaderboards.
My Data: will show you your own personal data, all the data shown in this dashboard would be based on your own performance. If you are a manager that wants to see a single users data, you can press the more actions button and select view as a user.