For your information:
We are always here for you if you need assistance or have questions. Some times we do need to do something from our end and we are always happy to help!
What we Can pull:
Our NextCom integration supports the following metrics:
Call data: Quantity of calls, Call direction, Call Duration
Order Lines: Product Name,,Product category name, Statusname, customer name, Value, accepted date
Offer order lines: Product Name,,Product category name, Statusname, customer name, Value, accepted date
Product Category: Product category, Status, Value, customer, points,accepted date
Meetings:
Meeting type
Feedback Status
Date created
Meeting date
To be able to connect the users and the system, you have to add mapping to the user through this page - look at this guide as well.