Prerequisites
Applies to: Managers and Admins (or any role with access to the Feed and connected TV screens).
Your TV screens must already be connected and configured in SalesScreen.
Go to the Feed in SalesScreen.
At the top of the page, click Create screen announcement.
In the dialog that opens, go to Select screens and choose whether the message should appear on All screens or only on specific screens.
In the text box, type the message you want to broadcast to your TVs.
At the bottom, use Post to… to select which feeds this message should also be posted to as a regular feed post.
Review your settings to make sure you have selected the correct screens and feeds.
Click Post.
The message will be posted to the selected feeds and appear as a popup on the selected TV screens, including the text you wrote.
What happens when I post a screen announcement?
When you click Post:
The message is published to the feeds you selected.
A popup appears on the selected TV screens.
You will see a success confirmation in the Feed.
A short sound plays on the TV when the popup appears.
What if this doesn’t work?
Nothing appears on the TV screens when I post
Check that the screens are online and correctly connected to SalesScreen, and that you have selected the right screens in Select screens. Try posting again and confirm with someone who can see the physical screens.
I don’t see the “Create screen announcement” option
Make sure you are on the main Feed page in SalesScreen. If the option is still missing, your role or permissions may not allow screen announcements. Contact an Admin in your organization to verify your access.
The message posts to the feed but not to screens
Confirm that at least one screen was selected under Select screens before you clicked Post. If a specific screen is not showing any announcements, ask an Admin to verify that the screen is correctly configured and assigned in your screen settings.