Role
Managers and Admins (or any role with permission to create screen announcements)
Plan
Essentials, Scale, Pro and Enterprise (Interactive Feed and SalesSurround TV Screens are included)
Prerequisites
Your TV screens are connected and configured in SalesScreen
Your role has permission to create screen announcements from the Feed
Step‑by‑step instructions
Open the Feed
In SalesScreen, go to the Feed.
Create a screen announcement
At the top of the Feed page, click Create screen announcement.
Select which screens to use
In the dialog that opens, go to Select screens.
Choose whether the message should appear on All screens or only on specific screens.
Write your message
In the text box, type the message you want to broadcast to your TVs.
Keep it short and clear so it looks good in the popup.
Choose which feeds to post to
At the bottom, use Post to… to select which feeds this message should also appear in as a regular feed post.
Review and post
Double‑check that you selected the correct screens and feeds.
Click Post.
The message is now posted to the selected feeds and appears as a popup on the selected TV screens.
What happens when I post a screen announcement?
When you click Post:
The message is published to the feeds you selected.
A popup appears on the selected TV screens, showing the text you wrote.
A short sound plays on the TVs when the popup appears.
You see a success confirmation in the Feed.
What if this doesn’t work?
Nothing appears on the TV screens when I post
Check that the screens are online and connected to SalesScreen.
Make sure you selected the correct screens in Select screens.
Try posting again and confirm with someone who can see the physical screens.
I don’t see the “Create screen announcement” option
Make sure you are on the main Feed page in SalesScreen.
If the option is still missing, your role or permissions may not allow screen announcements. Contact an Admin to verify your access.
The message posts to the Feed but not to screens
Confirm that at least one screen was selected under Select screens before you clicked Post.
If a specific screen is not showing announcements, ask an Admin to verify that the screen is correctly configured and assigned in your screen settings.