Role
All users
Plan
All plans where feeds and celebrations are enabled
Prerequisites
You are logged in to SalesScreen in your web browser
Celebrations and relevant feed post sources are enabled for your organization
What the Celebration Popup shows
The Celebration Popup mirrors your feed settings.
Any activity that appears in your feed can be surfaced in the popup.
Depending on your configuration, you may see:
Endorsements
Achievements
Battles and competitions
Whenever one of these events happens, a popup appears so you can interact with it in real time.
Why some users see YouTube videos and others see a simple animation
Each user can customize their personal celebration in their profile settings.
If you only see the default animation, it usually means you haven’t set a YouTube celebration video yet.
To change this:
Go to your Profile settings in SalesScreen.
Open the Celebrations tab.
Add a YouTube link and save.
Once saved, your own celebrations will use your chosen video (if your company’s settings and network allow YouTube).
If YouTube is blocked on your network, SalesScreen will fall back to built‑in animations.
How to mute the Celebration Popup
You can mute celebrations in two ways.
Option 1 – Directly from the popup
When a Celebration Popup appears, click the mute icon to stop it from playing for you.
Option 2 – From your profile settings
Go to your Profile in SalesScreen.
Open the Celebrations tab.
Adjust your settings to mute celebrations or change how often you see them.
Note: This only affects what you see. It does not turn off celebrations for other users.
What if this doesn’t work?
I never see the Celebration Popup
Check that the relevant feed post sources (achievements, endorsements, competitions) are enabled in your feeds.
Confirm that you are looking at a feed where this activity normally appears.
I expected a YouTube video, but I only see a simple animation
Make sure you have set a YouTube celebration in your Celebrations tab.
Ask your admin or IT team if YouTube is blocked on your network; if it is, only built‑in animations will play.
Muting the popup doesn’t affect other users
This is expected. Celebration settings in your profile are per‑user and only change what you see.