FAQs by Sales Reps

Regularly curated series of the most frequent questions asked by sales reps using SalesScreen

20 articles

Written by Espen Bjørkeng, Kristoffer Øseth, Remi Allegre and 1 other

What is a Metric?

Use Metrics to simplify visualization of KPIs.

Written by Espen Bjørkeng. Updated over a week ago

How does the coloring of dashboard numbers work?

Written by Espen Bjørkeng. Updated over a week ago

How does the Celebration Popup work?

Interact with activity from the feed the moment it happens.

Written by Espen Bjørkeng. Updated over a week ago

Celebration issues on screen

There can be many different reasons why the celebration will not show on screen. This article will help you identify what could be wrong.

Written by Kristoffer Øseth. Updated over a week ago

Sound issues on screen

There can be many different reasons why the sound on a screen is not working. This article will help you identify what could be wrong.

Written by Kristoffer Øseth. Updated over a week ago

How do I set my theme?

Set how your popup on screen will look like when you report an activity

Written by Kristoffer Øseth. Updated over a week ago

How do I create my own target?

Create your own budget to always have goals to reach after

Written by Remi Allegre. Updated over a week ago

How does "My Week" work?

Use the "My Week" section next the feed to see this week's progression at a glance

Written by Espen Bjørkeng. Updated over a week ago

How can I submit a feature request?

Access the SalesScreen community to submit a feature request, vote on features or simply see what we are working on.

Written by Remi Allegre. Updated over a week ago

How can I register my phone number?

Written by Remi Allegre. Updated over a week ago

How do I enable two-factor authentication?

Enable two-factor authentication to add en extra layer of security to your account.

Written by Øystein Heimark. Updated over a week ago

How do I manage push notifications?

Manage push notifications to select when and for what types of actions you should receive mobile push notifications.

Written by Espen Bjørkeng. Updated over a week ago

How can I change my password?

Change your personal password on a regular basis in order to keep your account secured.

Written by Remi Allegre. Updated over a week ago

How can I mute web notifications?

Web notifications appear with a short "bop" sound. This article shows you how to mute it.

Written by Espen Bjørkeng. Updated over a week ago

How can I add a report?

Add a report to SalesScreen to log a sales-related activity that you have completed.

Written by Remi Allegre. Updated over a week ago

Why am I not able to clock in?

This is usually due to the fact that you are either not assigned to a team or you are "spectating".

Written by Remi Allegre. Updated over a week ago

How can I reset my password?

Reset your password in case you have forgotten your password and wish to recover access to your SalesScreen account.

Written by Remi Allegre. Updated over a week ago

How do I manage my celebrations?

Upload a sale celebration soundtrack so your own tune will playback on TV-screens when you add a report to SalesScreen

Written by Remi Allegre. Updated over a week ago

How can I upload my profile picture?

Upload your personal profile picture to ensure that everyone recognizes you across your SalesScreen company account.

Written by Remi Allegre. Updated over a week ago

How do I manage my reports?

Learn how to browse, edit, delete or add historical reports to your SalesScreen account.

Written by Remi Allegre. Updated over a week ago